AE21 Online / The Making of a Claims Professional
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A Matter of Ethics
This course explores Ethics from an historical context, from the perspectives of various well known scholars, and according to Florida's Adjuster Code of Ethics.

Cost:  $45.00

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Adjusting and the Claims Profession
Explore the claims profession from it's origin to today's higher level, ethical adjusting responsibilities as required by various states' Unfair Claim Settlement Practices Acts.

Cost:  $45.00

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Auto and Motor Vehicle Physical Damage Adjusting
This course provides detailed training on the handling of 1st and 3rd Party PD claims commonly insured under Personal Auto, Business Auto, Garage and Garagekeepers coverages.

Cost:  $45.00

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Case Law Update: Impact, Spoliation, Presumptions & Seat Belts
Explores four troublesome areas of law and liability typical in today's insurance claims environment: The Impact Rule, Spoliation of Evidence, Presumptions of Negligence in Rear-End Auto Accidents, and Seat Belt Laws and Auto Liability.

Cost:  $45.00

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Claims as a Profession
The course introduces the claims adjusting profession and the role an adjuster plays on behalf of the insurance industry and American society.

Cost:  $25.00

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Commercial Premises Liability
This course presents a general overview of Florida commercial premises negligence claims, duties owed to business invitees, and standards for proving or defending liability under these laws.

Cost:  $45.00

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Comprehensive W/C Claims Management Training Program
The WCCP's Pre-Board Cert qualification program, combining 10 work comp courses and 20 CE hours into one intense and comprehensive W/C training program.

Cost:  $449.00

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Coordinating Civil and Criminal Arson Investigations
Arson is an absolute defense to an insurance claim when the Insured causes the fire. This course suggests how civil and criminal investigation efforts can be best coordinated to achieve maximum effectiveness.

Cost:  $25.00

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Deciding Compensability, Part I: Jurisdiction, Notice and Employment
This course explores work comp issues surrounding the actual receipt and handling of a claim, such as jurisdiction, notice, reporting, statutes of limitation, employee vs. independent contractor issues, and when employment begins and ends.

Cost:  $25.00

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Deciding Compensability, Part II: Legal Doctrines of Workers' Compensation
This course examines most common legal doctrines that arise in the investigation and analysis of compensability, and applies these doctrines to common factual situations.

Cost:  $45.00

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Employers Liability & Coverage B: Claims of a Different Color
This course examines some of the exposures of Employer’s Liability outside the laws of workers' compensation and the insurance coverages “B” that typically respond to them.

Cost:  $25.00

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Evaluating and Reserving W/C Claims, Part I: Finding the Value
This course presents a discussion of individual claim evaluation theory and practice as a method of estimating the ultimate probable cost of a claim, and the concept of reserving as a projection of financial loss.

Cost:  $45.00

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Evaluating and Reserving W/C Claims, Part II: Presenting Your Case
In this follow-up to Part I: Calculating Your Exposures, you will learn to apply best practice protocols to explain and document your evaluation of workers’ compensation claim exposures.

Cost:  $45.00

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Florida Certified Claims Adjuster Licensing Course
Completion of this online certificate program allows you to waive the Florida All Lines Adjuster Exam and secure your Florida All Lines Adjuster license.

Cost:  $349.00

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Florida's PTD Benefits
The course explores Florida's Permanent Total Disability benefit structure, with particular emphasis on benefit delivery prior to and after the October 1, 2003 legislative changes.

Cost:  $45.00

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Florida's Workers' Compensation Benefits
Learn the benefits provided under Florida’s work comp statutes, the drivers behind these benefits, how they should be computed, and when they should be paid.

Cost:  $60.00

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Insurance Issues in Arson Investigations
This course identifies a number of important issues unique to to investigation of fire and arson claims, and provides the claims investigator with guidance on how to handle sensitive coverage, confidentiality and communication issues.

Cost:  $25.00

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Jesaitis on Regulatory Process
This advanced course is designed to explore in detail the dynamics of the regulatory processes overseeing Florida W/C.

Cost:  $60.00

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Jesaitis on Rules
This online course is derived from one of Tim Jesaitis’ Regulatory Rules classes recently held at a well-known claims office in Southwest Florida.


Cost:  $60.00

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Medicare Setasides and Claims Management
This course will provide you with important background information and a current update on the Medicare Secondary Payers Act and how you can effectively use this information in the resolution and settlement of claims.

Cost:  $60.00

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Mierzwa and the Valued Policy: An Odyssey of Florida Property Law
This course traces the odyssey of Florida’s valued property law as it discusses the issues and practical problems that arose as a result of the Florida's 4th DCA Mierzwa (2004) decision, and explores the Supreme Course decision that ultimately brought interpretation of Florida’s valued property law back to it’s “plain meaning.”

Cost:  $25.00

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Overview of Longshore & Harbor Workers Compensation Act
Despite their widespread existence, state workers' compensation laws do not apply to everyone. People who work on or around navigable waterways, in maritime commerce, or in the repair and maintenance of ships, wharves, piers and docks are usually covered by various federal laws. This course provides an overview of our nation's most significant employment exposures: The Longshore & Harbor Workers Compensation Act. This course has been certified for 2 CE Hrs in CA and NC; 4 CE Hrs in GA; 2 CE Law Hrs in FL. $45.00

Cost:  $45.00

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Property & Casualty Claims Adjuster Training Course
As the industry's most comprehensive online multi-line claims training program, this course introduces the student to the world of insurance, the claims profession, and all-lines of claims business.

Cost:  $179.00

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Protecting the Blown Away Policyholder
This course explores recommended ethical claims practices following hurricane, windstorm and other real property losses under Florida's Civil Remedy Law, Unfair Claims Practices Act, and Adjuster's Code of Ethics.

Cost:  $25.00

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Public Adjusters and the Claims Profession
This course covers the role a Public Adjuster plays as part of our nation’s insurance industry, the obligations and responsibilities of a PA, and why that role has becoming increasingly critical in today's society.

Cost:  $75.00

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Residential Property Claims Adjusting
Explore the most commonly encountered residential coverages, traditional property adjustment doctrines, and typical claim scenarios encountered by property adjusters.

Cost:  $60.00

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Strategic Claims Negotiations
This course covers the art of claims negotiation as well as concepts and principles that have proven successful time after time over the decades.

Cost:  $45.00

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Texas All Lines Adjuster Pre-Licensing Course
Completion of the nation's premier online adjuster licensing program allows the student to secure a Texas All Lines Adjuster's License and waive the Texas All Lines Adjuster Exam.

Cost:  $275.00

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The Compensability of Workers' Compensation
This course explores the legal doctrines most commonly faced when compensability is questioned and how those issues will most likely be resolved in the courts.

Cost:  $60.00

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The Economics of Workers' Compensation
This course provides a deeper understanding of the underwriting process and the impact that claims handling, particularly in the areas of evaluation and reserving, has on workers’ compensation insurer and employer premiums, profitability, and loss.

Cost:  $45.00

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The Evolution of Florida No-Fault/PIP
In this course we will discuss the original intent of Florida’s No-Fault/PIP Law, what went wrong, address some of the legislative changes passed over the years to prevent the most common abuses of no-fault, and what Florida’s legislature ultimately did to rescue the system from its own demise.

Cost:  $25.00

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The Intoxication Defense
This course examines Florida’s Intoxication Defense as one of the strongest, yet often most misunderstood defenses against a workers’ compensation claim.

Cost:  $25.00

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The Origin & Evolution of Workers' Compensation
This course introduces Workers' Compensation as an occupational benefit delivery system, explores the issues and concepts that influenced its development over the past century, and identifies the most challenging claims management issues of the day.

Cost:  $25.00

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Understanding Punitive Damages
Few things strike as much fear into the hearts of insurance carriers as the threat of punitive damages. This course provides a detailed overview of punitive damages and their insurability.

Cost:  $60.00

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Florida Certified Claims Adjuster Licensing Course
Texas All Lines Adjuster Pre-Licensing Course
Adjusting and the Claims Profession
Understanding Punitive Damages
Residential Property Claims Adjusting
The Compensability of Workers' Compensation
Coordinating Civil and Criminal Arson Investigations
Strategic Claims Negotiations

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